Question 1

What is a credit?

Accepted Answer

A credit is used each time VisiLead successfully identifies a company or individual visiting your website. One credit equals one identified visitor. Unidentified visitors don't use credits.

Question 2

Is there a free plan available?

Accepted Answer

Yes. VisiLead offers a free plan with 10 credits so you can test it with no commitment. No credit card required. You can see real companies visiting your site and upgrade anytime.

Question 3

Can I change my plan anytime?

Accepted Answer

Yes. You can upgrade or downgrade at any time. When upgrading, you get immediate access to additional features. When downgrading, the new rate applies from your next billing cycle.

Question 4

What CRM integrations do you support?

Accepted Answer

VisiLead integrates with HubSpot, Salesforce, Pipedrive, and more. Growth and Scale plans include native CRM integrations that automatically sync identified leads to your pipeline.

Question 5

What happens if I run out of credits?

Accepted Answer

You'll be notified when approaching your limit. You can purchase additional credit packs anytime or upgrade to a higher plan. Tracking is never cut off without warning.

Question 6

Do unused credits roll over?

Accepted Answer

Credits reset monthly and don't roll over. This keeps pricing simple and predictable. If you consistently need more, consider upgrading to the next tier for better value.